The effects of conflict on team decision making

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Long Cheng
Zhong-Ming Wang
Wei Zhang
Cite this article:  Cheng, L., Wang, Z., & Zhang, W. (2011). The effects of conflict on team decision making. Social Behavior and Personality: An international journal, 39(2), 189-198.


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The aim in this study was to examine the relationship between task and relationship conflict and their effect on team decision-making. A sample of 120 participants, divided into 40 teams, was recruited. We found that the relationship of task and relationship conflict was moderated by the decision-making process and teams performed better when making good use of task conflict, while relationship conflict was reduced.

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