Effect of inclusive leadership on the diversity sensitivity and innovative behavior of hotel employees

This study investigated the effect of inclusive leadership on the diversity sensitivity and innovative behavior of hotel employees. Food and beverage employees of three-star or higher hotels in Korea (N = 337) completed online surveys at a single time point. The results showed that inclusive leadership positively influenced the innovative behavior of employees, while diversity sensitivity played a mediating role in this relationship. The findings have implications for human resource management in hotels, indicating that innovation can be driven by respecting and utilizing the diversity of employees through inclusive leadership.